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Privacy Policy

Last updated: July 2026

This Privacy Policy explains how [Your Business Name] collects, uses, and protects your personal information when you use our website or submit an enquiry through our contact form.

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Who we are

We are a UK-based roofing business providing professional roofing services including repairs, installations, and maintenance.

If you have any questions about this policy, you can contact us via the details provided on our website.

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What information we collect

When you complete our contact form, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Property address

  • Details of your roofing issue or enquiry

This information is provided directly by you when you contact us.

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How we use your information

We use your information only to:

  • Respond to your enquiry

  • Understand your roofing issue

  • Provide quotes and estimates

  • Arrange site visits or follow-up contact

  • Carry out agreed roofing services

We do not sell or use your data for unrelated marketing purposes.

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Legal basis for processing

We process your personal data under UK GDPR based on:

  • Legitimate interest – responding to enquiries and managing communication

  • Contractual necessity – if you proceed with a quote or service

  • Consent – where you agree to further communication

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How we store your data

Your data is securely stored within Wix and our business email systems.

We take appropriate measures to protect your personal information against loss, misuse, or unauthorised access.

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How long we keep your data

  • Enquiries not taken forward: up to 12 months

  • Customers who proceed with work: retained for legal, accounting, and service purposes

You can request deletion of your data at any time.

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Sharing your data

We do not sell or rent your data.

We may share limited information only with:

  • Trusted service providers (such as Wix or email providers)

  • Contractors involved in completing agreed work (if required)

All third parties are required to keep your data secure.

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Your rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, contact us using the details on our website.

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Cookies

Our website may use cookies to improve functionality and user experience. You can manage cookies through your browser settings.

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Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

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